General information

Legal entity

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group. 
This position is also open to anyone recognized as a disabled worker.  

Reference

2026-18379  

Line Of Business

SUPPLY CHAIN OPTIMIZATION

Position description

Type of assignment

Full-time Regular

Function

Operational activities - 4PL Operations

Job title

Senior Supply Chain Coordinator M/F

Job description

Position is responsible for ensuring that process from communication with the vendors or internal teams, transport planning and execution, carriers' pick up of goods until an agreed delivery point is carried out in line with the most efficient logistics possible, through a quality management system with a carrier and for ensuring that all purchase orders from clients are provided within agreed dates, and with required documentation for transportation process, verifying that client's request is coherent with the transit time and optimizing where possible.
Managing customer orders, planning and execution and arranging deliveries by choosing the best option from contractual carriers/vendors based on balanced price/value/delivery time

Responsible for follow up the customer orders and upgrade and downgrade proposed Mode of transport and service level, in any stage of the process in order to ensure planned or changed delivery time by using most cost-efficient MOT

Control and issue the order to carrier which route, MOT, cost and urgency carrier should use

Ensuring orders with automated carrier selection match customer set-up.

Providing timely update and proactively communicating with a client and all other parties in the process on agreed milestones/business events/ order status/ potential delay and option to mitigate delay

Following-up on deliveries and shipments, updating systems and reports and keeping customer updated on requests in line with respective customer agreement

Ensuring continued information flow between carriers/vendors/suppliers/ warehouse and customers

Handling communication between supplier/vendor and customer and ensuring replies are given within agreed timeline

Following-up on transport defects and ensuring root-causes and actions are documented with timeline

Operational validation of orders for invoicing and assist finance on invoice verification

Special preparation and lead during high peak seasons, Month End (ME), Quarter End (QE) and Year End (YE), highlighting logistics supplier cut-offs and providing reports/visibility
Managing exceptions/claims/escalations/vendor engagement and relevant databases or systems participating on daily/weekly/monthly follow-up calls in order to resolve them within expected agreed service level or to eliminate delays

Obtaining quote from suppliers to support customs ad hoc requests and managing ad hoc process

Communicating status of performance result to the agreed parties, internal/external

Communicating with Client/Supplier/Vendor when required to fulfil the tasks or manage escalation

Reporting any deviations following the agreed process

Support internal/external parties/departments/institutions with relevant documentation for related audits and business control upon request

Training team members within his/her scope of work

Applicant's profile

Proficiency with logistics and order management systems (TMS, WMS, ERP)
Strong understanding of modes of transport (MOT) and cost optimization strategies
Expertise in planning and executing deliveries based on contractual carrier/vendor options
Excellent verbal and written communication skills for interaction with clients, carriers, vendors, suppliers, and warehouse teams
Experience in handling communication, claims, and escalations within agreed timelines and service levels
Ability to provide timely updates and maintain continued information flow among stakeholders
Demonstrated focus on customer satisfaction and ability to manage customer orders from planning to delivery
Experience handling exceptions, claims, and escalations efficiently to eliminate delays and meet service levels
Attention to detail in operational validation, system updates, and documentation of root causes/action
Proactive and solution-oriented mindset
Prioritization and organization skills

Working time (%)

100

Position location

Position place

Europe

Location

Candidate criteria

Minimum level of education required

BACHELOR'S DEGREE

Years of experience in similar position

Confirmed (5 to 10 years of experience)