Informations générales
Entité de rattachement
GEODIS est un leader mondial du transport et de la logistique, reconnu pour son expertise sur l'ensemble de la supply chain. Partenaire de croissance de ses clients, GEODIS intervient sur cinq métiers : l'optimisation de la chaîne d'approvisionnement, le Freight Forwarding, la logistique contractuelle, la distribution & l'express et le transport routier. Avec un réseau mondial couvrant près de 170 pays et plus de 53 000 collaborateurs, GEODIS se classe au sixième rang mondial de son secteur. En 2023, GEODIS a réalisé un chiffre d'affaires de 11,6 milliards d'euros. GEODIS est une société du groupe SNCF.
Ce poste est également ouvert à toute personne reconnue travailleur handicapé
Référence
2023-12685
Line Of Business
SUPPLY CHAIN OPTIMIZATION
Description du poste
Type de contrat
CDI-Temps plein
Fonction
Activités Opérationnelles - 4PL Operations
Intitulé du poste
Supply Chain Coordinator IBM FIGO H/F
Description de la mission
Position is responsible for ensuring that process from communication with the vendors or internal teams, ry: transport planning and execution, carriers' pick up of goods until an agreed delivery point is carried out in line with the most efficient logistics possible, through a quality management system with a carrier and for ensuring that all purchase orders from clients are provided within agreed dates, and with required documentation for transportation process, verifying that client's request is coherent with the transit time and optimizing where possible.
• Managing customer orders, planning and execution and arranging deliveries by choosing the best option from contractual carriers/vendors based on balanced price/value/delivery time
• Responsible for follow up the customer orders and upgrade and downgrade proposed Mode of transport and service level, in any stage of the process in order to ensure planned or changed delivery time by using most cost-efficient MOT
• Control and issue the order to carrier which route, MOT, cost and urgency carrier should use
• Ensuring orders with automated carrier selection match customer set-up.
• Providing timely update and proactively communicating with a client and all other parties in the process on agreed milestones/business events/ order status/ potential delay and option to mitigate delay
• Following-up on deliveries and shipments, updating systems and reports and keeping customer updated on requests in line with respective customer agreement
• Ensuring continued information flow between carriers/vendors/suppliers/ warehouse and customers
• Handling communication between supplier/vendor and customer and ensuring replies are given within agreed timeline
• Following-up on transport defects and ensuring root-causes and actions are documented with timeline
• Operational validation of orders for invoicing and assist finance on invoice verification
• Special preparation and lead during high peak seasons, Month End (ME), Quarter End (QE) and Year End (YE), highlighting logistics supplier cut-offs and providing reports/visibility
• Managing exceptions/claims/escalations/vendor engagement and relevant databases or systems participating on daily/weekly/monthly follow-up calls in order to resolve them within expected agreed service level or to eliminate delays
• Obtaining quote from suppliers to support customs ad hoc requests and managing ad hoc process
• Communicating status of performance result to the agreed parties, internal/external
• Communicating with Client/Supplier/Vendor when required to fulfil the tasks or manage escalation
Profil du candidat
High school
Advanced English language
Advanced MS Office
Temps de travail en %
100
Lieu de prise de service
Lieu de prise de service
Europe
Ville(s)
Belgrade
Critères candidat
Niveau d'études min. requis
BAC+4 / MAITRISE / MASTER(1)
Niveau d'expérience dans la fonction
Débutant (1 à 5 ans d'expérience)