Position description
Type of assignment
Full-time Regular
Function
Operational activities - Operational Quality
Job title
Pharma & Healthcare Business Development Manager
Position requirements and constraints (working hours…)
37.5 hours per week - Monday to Friday
Job description
Reporting to the UK Sales Director, the Pharma/Healthcare Business Development Manager is responsible for managing Business Development for the Pharma & Healthcare sectors within a designated territory. They are responsible for promoting a portfolio of products which are included within the freight forwarding and logistics industry targeting and building a pipeline based around new business opportunities within the branch network.
Key Activities / Accountabilities
Across designated branches within the assigned region:-
• Seek a variety of new business opportunities within the Pharma / Healthcare sectors
• Generate and qualify new business opportunities, by using sales skills, planning and relationship management
• Demonstrate commercial acumen in order to seek and secure sales opportunities whilst maintaining GDPR compliance
• Ensure sales activity and process are in-line with GDP diligence and compliance
• Liaise directly with UK Responsible Person / NECE Regional GDP Manager for all due diligence processes
• Provide first class customer service to deliver on customer solutions
• Implement sales strategies to develop short term and long-term target accounts
• Meet and exceed company standard expectations in relation to call rate and pipeline expectations
• Ensure new business sales targets including revenue and gross profit are exceeded
• Implement strategies and plans to achieve UK target whilst supporting NECE Region
• Pharma/Healthcare expo attendance
• Complete daily reporting on the Customer Relationship Management System and providing data and statistics to support Regional Sales activity.
• Work collaboratively across the business to maximise sales opportunities.
• Work collaboratively and in partnership with Branch Operations and any other teams to help win retain and develop new and existing business
• Deliver on client satisfaction and service excellence
• Ensure the Mission, Vision and Values and 7 Golden Rules of the company are embedded into the Regional Sales strategy. Ensure the behaviours that underpin our values are demonstrated at all times
• Ensure credit worthiness and credibility of customers to ensure they are ‘fit' to do business with
• Work as an ambassador for the organisation within the local/regional community promoting its' services and values at all times
• Work with telesales and marketing teams to identify and interpret trends and opportunities to constantly deliver and deliver success
Applicant's profile
Essential Experience and Knowledge
• Sound experience with a successful track record of Business Development within the Pharma / Healthcare sectors supporting freight forwarding and logistics activities
• Understand Pharma / Healthcare supply chain terminology
• Understand cold chain / temperature management
• Strong understanding of GDP principles & diligence processes to meet regulatory compliance standards during the sales process
• Competent to liaise at Customer board level & Quality level (Quality level at confident not expert level)
• Sound experience of generating new business opportunities and relationship management
• Demonstrable experience of implementing sales strategies to meet short term and long-term opportunities
• Demonstrable success in achieving and exceeding new business sales targets
• Experience of reporting processes and the provision of data to support sales activity using a CRM system
• Experience of working collaboratively across the organisation (in particular Operations & Business Excellence) to help deliver on success
• Experience of implementing new ideas and solutions to drive results of a sales function.
• Demonstrable commercial awareness that has had a significant impact on the business.
• Sound experience of negotiating skills and firm understanding of the sales cycle
• Good presentation skills and ability to package sound commercial proposals
• Have an existing base of Pharma/Healthcare customers / relationships
Essential Behavioural Competencies
• Demonstrable experience of building effective and credible relationships across the organisation
• Excellent negotiation skills
• Analytical abilities to provide UK (& Europe Regional HQ) pharma based intelligence
• Ability to influence others and build on common grounds
• Ability to work collaboratively in order to build credible relationships both within the business and
externally
• Results driven and outcome focused
• Customer focus – demonstrates commitment of putting the customer at the centre of everything in order to grow the business
• Effective decision maker
• Effective team building skills in line with the Geodis Values
• Able to demonstrate innovative ideas to maximise sales opportunities
• Commercial awareness - sound understanding of the industry and factors that may impact results
• Ability to develop and maintain strong relationships with key stakeholders with the view to seek feedback and improvements at all times
• Computer literate including Excel, Powerpoint and word.
Working time (%)
100
Position location
Position place
Europe, United Kingdom, England, Hounslow
Location
Feltham - LHR
Candidate criteria
Years of experience in similar position
Junior (1 to 5 years of experience)
Driving license
Yes
Languages
English (Fluent)