RSS-export van de vacatures - Seulement les offres à la une : Nee / Région : Europe-->Espagne-->País Vasco

2026-18427 - Customer Service Project Logistics M/F

Tue, 20 Oct 2026 09:09:22 Z

Functie : Operationnal activities/Flow Management
Contractsoort : Contract voor onbepaalde tijd - full time
Functiebeschrijving :
The Customer Relations Operator handles the after–sales services as per the commercial commitments between Geodis and the customers to guarantee their satisfaction Key Activities / Assignments

Customer relations Respond accurately to requests for information or service relating to our services (off-site deliveries and collections) Timely inform the clients on their service deliveries or unexpected situations to guarantee their satisfaction Manage, process and respond to customer complaints while protecting the company's interests Record requests for credits and refunds Advise customers on technical matters (collection conditions, delivery times, taxation, handling, storage, packaging) Identify any customer needs, communicate information to the sales teams and, from time to time, advise customers on products in conjunction with the sales teams Participate in the preparation of internal or customer sales meetings to support the sales team Promote Customer Information Solutions (CIS) and assist customers in the use and input of data in these tools Reporting Maintain the client's database Produce customer reports within the contractual framework defined with the customer (anomaly monitoring, quality reports, etc.) Tracking deliveries and off-site collections Identify and resolve problems with off-site deliveries or collections Anticipate and/or correct anomalies for the customers concerned in accordance with the procedures validated in the monitoring sheet Inform customers of route anomalies in accordance with procedures validated in the monitoring sheet Quality management Monitor the quality of the service provided to the customer: analyze, report and, if necessary, propose improvements to management Keep up-to-date in the field
Plaats : Bilbao
Minimaal vereist studieniveau : Middelbaar onderwijs diploma
Taal / Niveau :
English : Intermediaire

2026-18249 - Sales Support Anayst. M/F

Wed, 14 Oct 2026 16:05:24 Z

Functie : Support function/Business Solutions
Contractsoort : Contract voor onbepaalde tijd - full time
Functiebeschrijving :
The Sales Support Admin Officer is responsible for maintaining the efficiency of a team of external sales people, whether Account Managers or Field Sales sub-function, and maximizing their time on customer facing activities by supporting them with their administrative workload. They will liaise with internal stakeholders and external customers to support customer interactions, informing internal stakeholders of external inputs and external customers of relevant internal information.

Support and oversee administrative activities Enable assigned sales representatives to focus on customer facing activities by assisting them with their sales administration activities (including but not limited to quotations, credit applications, customer appointments, customer presentations, enquiries and complaints) Assist sales representatives with their own personal administration, expenses, reporting or customer activity reporting in CRM Contribute to the preparation of weekly, monthly or quarterly sales reports. Collect data, maintain and update databases May assist the salesperson in the production of RFI's and RFQ's by the Accountability (responsibility for these RFI's and RFQ's will always remain with the owner) Share qualified sales leads with the network following the sales lead process Manage internal and external communications Be a direct point of contact for customers and internal GEODIS stakeholders Deal with enquiries, challenges, requests for quotations and sales appointments Manage the flow of information in a timely and accurate manner and facilitate effective communication within the sales team Recognise that you are an ambassador for the GEODIS brand at all times, act accordingly and ensure that your team does the same
Plaats : Bilbao
Minimaal vereist studieniveau : MASTER

2026-18253 - Account Manager M/F

Wed, 23 Sep 2026 09:42:21 Z

Functie : Support function/Finance
Contractsoort : Contract voor onbepaalde tijd - full time
Functiebeschrijving :
The Accounting Manager manages accounting operations and ensures compliance with accounting laws, regulations and financial standards. Their main responsibilities include preparing, auditing and analyzing the company's accounts, financial records and other financial commitments. They also manage the accounting team and ensure that all transactions are properly recorded and accounted for.

Management of the day-to-day accounting operations Manage accounts payable and receivable, including collecting payments and identifying potential risks of non-payment Ensure the reliability and accuracy of accounting operations in accordance with internal processes and accounting rules and norms Establish and enforce proper accounting methods, policies and principles Review all financial transactions for accuracy and ensure that accounting records are up-to-date Analysis of financial data Analyze different general ledger accounts regularly Analyze financial data to identify trends, discrepancies, and opportunities for improvement Reporting Prepare financial statements, tax returns, and other reports based on standard accounting practices Provide reports to management regarding the financial status of the company, including trends over time Prepare budgets, forecast future financial performance, and identify areas for cost savings Team management Manage team scheduling and absences to ensure service continuity Set individual goals and objectives for the achievement of business results, conduct employee appraisals, assess performance Ensure the development of employee skills Ensure that information is disseminated appropriately to teams Support and advice Communicate with clients, colleagues, and management to provide financial information, answer questions, and provide guidance on financial matters Recommend adjustments to improve accuracy of reporting Assist management in the decision-making process by preparing budgets and financial forecasts Contribute to the improvement and development of new accounting procedures and practices Continually drive for process improvement/efficiency, identify areas for improvement, suggest and implement solutions Prepare and/or supervise other projects, as required Remain up to date on current trends, developments and best practices
Plaats : Bilbao
Minimaal vereist studieniveau : MASTER'S DEGREE